TEMPIFY
Legal Document

Our Privacy Policy

Your privacy and data-protection rights explained clearly.

Last updated: 7 October 2026

1

Introduction and Data Controller

Tempify is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose and safeguard personal information when you use our website, account services, vehicle lookup, quoting, checkout and customer support.

For information processed directly through Tempify, the business operating Tempify acts as the data controller. Payment, vehicle-data and other providers may also act as separate controllers for information they process under their own privacy notices.

2

Information We Collect

Information You Provide
  • Name, contact details and date of birth
  • Address, occupation and driving-licence information
  • Account registration and support messages
  • Vehicle, quote and requested-cover details
Information Collected Automatically
  • Device, browser and approximate network information
  • Security, session and authentication records
  • Page interactions, errors and service diagnostics
  • Cookie or similar-technology data where used
Payment Information
Tempify stores payment references, order status, amount and provider identifiers. Full card details are entered on the provider's hosted checkout and are not stored by Tempify.
Verified Vehicle Data
We process registration numbers and vehicle details returned by the external vehicle provider or our provider-verified cache.
3

Legal Basis for Processing

Contract Performance
To provide requested account, quote, checkout and support services or take steps at your request.
Legitimate Interests
To secure, improve and operate the service, prevent abuse, resolve errors and understand performance.
Legal Obligations
To meet applicable financial, consumer, fraud-prevention, record-keeping and regulatory duties.
Consent
Where consent is the appropriate basis, including certain communications or optional technologies.
4

How We Use Your Information

Service Provision

  • Create and secure accounts
  • Verify vehicles and prepare quotes
  • Create payment orders and reconcile status
  • Send OTPs, confirmations and support replies

Business Operations

  • Monitor security and prevent fraud
  • Diagnose failures and improve usability
  • Maintain transaction and compliance records
  • Respond to rights requests and disputes
5

Sharing, Retention and Your Rights

Information is shared only where needed with service providers such as hosting, database, email, vehicle-data and payment providers, or where required by law. Providers receive only the information needed for their role and are expected to protect it appropriately.

Service Providers
Approved hosting, database, email, vehicle-data and payment providers may process relevant information only for their contracted services.
Retention
Records are kept only as long as reasonably needed for service, legal, security, tax and dispute purposes.
Your Choices
You may have rights to access, correct, erase, restrict, object or request portability, subject to applicable exemptions.

We may need to verify your identity before completing a rights request. Some transaction records cannot be deleted immediately where retention is legally required.

6

Contact Us

If you have a question about this policy, how information is handled, or want to exercise a data-protection right, contact us through the secure form and use “Data Protection” as the subject.

Contact Us